What pest service should cover
Commercial properties need pest plans that fit how the building is used. A restaurant, office, retail shop, warehouse and multi-unit property have different operating hours, sanitation routines, access needs and documentation expectations.
Before service, explain the building type, pest evidence, affected rooms, hours of operation and any inspection or audit requirements. Ask whether the provider can supply service records, monitoring notes, treatment documentation and recommendations for repairs or sanitation changes.
Food-service and other regulated businesses should verify that the proposed provider understands the requirements that apply to the site. A treatment plan should not replace cleaning, maintenance or required compliance procedures.
Before the appointment
- Identify a site contact who can approve access and receive findings.
- Share pest logs, recent sightings and previous treatment details.
- Ask how monitoring and follow-up are documented.
- Confirm product use, work timing and any required closure or re-entry steps.
Related pest services
Questions to ask
Ask what the inspection includes, how treatment choices are made, which safety and re-entry instructions apply, and how the provider handles recurring activity. Confirm licensing and service availability for the specific work requested.